Delivery FAQ
If you have a question that isn't answered here, contact us!
You place an order through our website. The next business day(M-F) you’ll receive your order. When the order is delivered, the phone number entered as the “Billing Phone Number” at checkout will receive a text notifying you of the completed delivery.
Washington DC plus the following zip codes in VA and MD: 22205, 22202, 22203, 22211, 22201, 22207, 20815, 20910, 20912, 20783, 20782, 20710, 20781, 20722, 20710, 20781, 20743, 20785, 20784, 20737, 20852. If you can select “Free Delivery” on the checkout page, then you’re good.
If you live outside of our delivery area you can still pick up an order at our production space at: 2800 10th Street NE, Washington DC 20017.
The coffee is brewed and growlers filled in a federal registered food production facility which is deep cleaned DAILY. This facility also supplies ready-to-eat meals to World Central Kitchen and everyone working in the facility wears a mask at all times. The same individual who fills the growlers delivers them, wearing a mask and disposable gloves. The growlers are not handled by anyone else once they’ve been cleaned and filled.
Stored in a refrigerated keg or minikeg, the coffee has a 30 day shelf life. Once exposed to oxygen, the coffee degrades in flavor over a couple days, faster if it’s not kept cold. The refrigerated shelf life of the 32 oz growlers is 3 days. Every growler ships with a “Best By” date on the label.
The pressurized minikegs keeps the nitro effect for the entire life of the coffee. The glass growlers are not delivered under pressure and so the texture dissipates fairly quickly. In our 2.5 gallon and 5 gallon kegs, you’ll get the full cascade effect for every pour, as they're kept under a constant pressure level.
If you leave your glass growlers outside the next time you’re expecting a delivery we’ll pick them up. You’ll get a $1 coupon for each glass growler returned.
Subscriptions are the best way to ensure a steady supply of our coffee. The subscription is billed when you place the order and the first delivery takes place the next business day.
If your subscription is for a 2.5 or 5 gallon keg, we will contact you the following day to schedule the installation of the kegerator. Lead time on these varies from 3-10 business days depending on what parts we have on hand.
Yes! They're basically minifridges with a tap stuck on top:
Cute, right? Dimensions are 15″W x 24″D x 33.5″H (not including the tower, which can vary in height). Our kegerators are installed with a gas tank inside plus a regulator to control pressure. We set all of this is set up for you, and we'll also switch out the kegs on the subscription schedule. So the whole unit is “turnkey.”
The coffee is brewed hot, flash-chilled, and infused with nitrogen as it’s kegged. The nitrogen preserves the coffee and gives it that creamy, velvet texture. We brew the coffee hot to extract the fuller range of flavor, complexity, and sweetness that high-quality coffee delivers. It's similar to “Japanese flash brew,” but is technically neither that nor “cold brew.”
We use a proprietary brewing method in equipment we designed and built ourselves.